Introduction A Run Report is a message sent by dispatch CAD software containing extra information about an alert. A Run... [...]
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Introduction A “duplicate alert” is an alert sent to us by your dispatch more than once. Dispatch centers do this... [...]
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Introduction to Mapping By default, when we get an alert from your dispatch, we attempt to generate a latitude and... [...]
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Introduction Some dispatch centers can include GPS coordinates (latitude and longitude) in the call data that they send to Active911.... [...]
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Overview SMS devices are Blackberrys or non-smartphones. SMS means that a text message is sent to the device instead of... [...]
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