Know Sooner, Respond Faster

Active911’s suite of products is designed to help firefighters respond faster to calls and stay informed of mission critical data.

Helping Heroes Save Lives

Products for All Firefighters

Whether you’re a career, volunteer, or combination department, making sure you have the right tools to get you and your firefighters on scene quickly and reliably is important. That’s where the Active911 suite comes into play. We’ve designed our products to make the lives of firefighters, at all levels, easier by helping them to get on scene faster, have the right teams in place and save as many lives as possible.


Built on a resilient framework, our software maintains a 99.99% up time.


Multiple forms of receiving calls means no single-point of failure in an emergency.

Ease of Use

Simple mobile apps mean your personnel are up and running quickly on our systems.


Whether it’s filling a schedule or having map data everywhere you go, you will be prepared.

Reliable Alerting

Don’t worry about missing alerts when you don’t have your radio on you or aren’t present in the firehouse. Get emergency alerts sent directly to your phone, tablet, or computer with details from dispatch with ActiveAlert.

Built-in Navigation

When responding to a call, you and your teams’ rigs can navigate directly to the scene of the incident without leaving the ActiveAlert app. With the built in GPS, you can also see where other members are to the scene as they approach.

Right People in the Right Place

With ActiveTeam, you can make sure you have your shifts fully covered. Take the pain of getting shifts filled out of your regular scheduling with simple coverage requests. Users can also claim open shifts so you know you are always covered.

Easy Access for Admins and Members

When emergencies happen at any moment, there is no time to mess with cumbersome software. Both the ActiveAlert and ActiveTeam apps as well as the online portal are easy to navigate, simple to use, and will keep your firefighters mission focused.

Quality Customer Service

When you have a problem with our products, you need it fixed quick. That’s why our group of skilled customer service representatives are available to help 24/7. When you call or email our support team, you get a real person, here in the US.

Data You Need at Your Fingertips

When you get a call, the last thing you want to spend your time on is flipping through map books, tracking down hydrant information, or flipping through a stack of pre-plans. Keep all that data right in the ActiveAlert app for quick access.

Why Active911?

Whether it’s before the emergency or during, our products help firefighters stay prepared.

Reliable Alerting
Built-in Navigation
Easy Access for Admins and Members
Right People in the Right Place
Quality Customer Service
Data You Need at Your Fingertips

Know Who's Responding

Completely Customizable Response Buttons

Ready to give your EMS team even more precise response coordination? Users can let their team know what they’re going to do by using our built-in response buttons.

Popular Features

The 10 Most Popular Features of ActiveAlert

These ten features are what our users rave about when it comes to ActiveAlert. From Map Markers to Ring Tones, find out what everyone loves.


Meet Our Customers

Don’t just take our word for how great Active911 products are for first responders.

Anywhere you need

Apps for your Phone, Tablet or PC

Functional on Smartphones, Tablets and PCs, users can access Active911 products anywhere, whether they’re at the station, in their rig, or out running errands.


ActiveAlert was designed to get first responders on scene as soon as possible. From the app, users receive alerts from dispatch, can respond to the call, and see who else responded.


With ActiveTeam, your agency’s schedule can be set up exactly as your department needs with both repeating and one-off shifts. Personnel will always have their schedule with them and can receive coverage requests or even trade shifts.


Using ActiveComms, create temporary channels to communicate with mutual aid agencies during emergencies. ActiveComms allows team members to make sure they’re always in the loop or allow them to listen to active incidents without interrupting communication lines.

Dive Deep

Check out more

A photo showing the new features coming to ActiveAlert with the new Honeywell CLSS intergration.

Introducing the new Honeywell x Active911 Partnership

In June of 2023, Active911 partnered with Honeywell to provide our Firefighters with more contextual information when responding to a fire. Today, we are excited ...
Read More

ActiveAlert Feature Spotlight: Customizable Response Buttons

When responding to an emergency, every second matters. There are a variety of things that you and your team manage as a call takes place, ...
Read More

Get Insightful Agency Analytics through ActiveAlert Reporting

As an ActiveAlert user, you can gain helpful insight into your agency’s alerts through the ‘Reporting’ tab in the online console. In this tab, you ...
Read More

Need Extra Help?

We have a dedicated, U.S. based support team ready to help you with any problem.

Join the Community

Engage with other Active911 users with our Facebook Community Group.

Watch and Learn

Find tips and helpful video tutorials of all our products on our Youtube Channel.

Dive Deeper

Explore even more with our in-depth documentation on our products.

Get Started

Take Action Today, Start Your Free Trial

Want to see if Active911’s products are right for your agency or department? Our free trials give you access to all features with zero obligation.