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Getting Started

Connecting ActiveAlert to Your Dispatch Center

The information provided in this guide is for account admins. Regular users will not be able to complete the steps... [...]

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Sending call data to Active911 using SNPP

Device Activation

This article is intended to help non-admin users, who already have a device added to an agency’s account, set up... [...]

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Setting up Messaging Formats

Messaging Formats When we get call data from your dispatch via your account’s alert email address, we process the alert... [...]

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How to Create an Account and Start an ActiveAlert Trial

Each new Active911 agency account will start with a free 60 day trial of ActiveAlert. During the trial the agency... [...]

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