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Getting Started

Connecting ActiveAlert to Your Dispatch Center

The information provided in this guide is for account admins. Regular users will not be able to complete the steps... [...]

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Sending call data to Active911 using SNPP

Setting up Messaging Formats

Messaging Formats When we get call data from your dispatch via your account’s alert email address, we process the alert... [...]

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How to Create an Account and Start an ActiveAlert Trial

Each new Active911 agency account will start with a free 60 day trial of ActiveAlert. During the trial the agency... [...]

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Website Walkthrough of ActiveAlert

Now that you have started your trial of ActiveAlert, it’s time to get familiar with the different areas of the... [...]

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