User

SMS Devices

Overview SMS devices are Blackberrys or non-smartphones. SMS means that a text message is sent to the device instead of... [...]

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Purchasing an individual subscription

This documentation outlines payment workflows for members with an existing device within an Active911 agency. If you're having problems with... [...]

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Device Activation

This article is intended to help non-admin users, who already have a device added to an agency’s account, set up... [...]

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How to set up an Apple Watch

An iPhone must be connected to an agency before alerts can be received on the Apple Watch. If you need... [...]

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Adding devices to an Agency

Device Set-up The information on this page is intended to help the admin of an agency make the correct selections... [...]

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