User

SMS Devices

Overview SMS devices are Blackberrys or non-smartphones. SMS means that a text message is sent to the device instead of... [...]

Read More... from SMS Devices

Purchasing an individual subscription

This documentation outlines payment workflows for members with an existing device within an Active911 agency. If you're having problems with... [...]

Read More... from Purchasing an individual subscription

Android Devices

Android App Settings For Android devices, access the settings by tapping the three vertical dots or using the menu button.... [...]

Read More... from Android Devices

How to set up an Apple Watch

An iPhone must be connected to an agency before alerts can be received on the Apple Watch. If you need... [...]

Read More... from How to set up an Apple Watch

Device Activation

This article is intended to help non-admin users, who already have a device added to an agency’s account, set up... [...]

Read More... from Device Activation

Need Support?

Can't find the answer you're looking for?
Contact Support